At Pearlica, we are committed to ensuring your jewellery is delivered safely and within an efficient timeframe across India. Please review our shipping guidelines below.

Shipping charges & COD

• Orders above ₹700 qualify for complimentary shipping across India.
• A standard shipping charge of ₹199 applies to orders below ₹700.
• Cash on Delivery (COD) is available for eligible orders. COD is not applicable on orders exceeding ₹10,000.
• All applicable taxes are included in the product price. No hidden charges at checkout.

Order processing time

• Orders are typically processed and dispatched within 2–3 working days (excluding Sundays and public holidays).
• Customised or made-to-order jewellery may require additional processing time, which will be communicated where applicable.
• All orders are dispatched from our Mumbai warehouse.

Estimated delivery timelines

Delivery timelines begin after dispatch:

• Tier 1 cities: 1–3 working days
• Tier 2 cities: 3–5 working days
• Tier 3 cities: 3–7 working days

Timelines are estimates and may vary due to location accessibility, weather conditions, courier delays, or peak seasonal demand.

Order tracking

Once dispatched, tracking details will be shared via your registered email or mobile number. Each order is shipped to a single delivery address. For multiple addresses, please place separate orders.

Address & delivery responsibility

Customers are responsible for reviewing and confirming accurate delivery details before completing the purchase. Pearlica will not be responsible for delays or non-delivery resulting from incorrect address or contact information.

Parcels that remain undelivered after multiple attempts or are refused by the recipient will be returned to our warehouse (RTO). Re-shipping charges may apply for such orders.

Order verification

For security and fraud prevention, Pearlica may contact customers for order verification before dispatch. If verification is unsuccessful, the order may be delayed or cancelled at our discretion.

International shipping

Currently, Pearlica ships within India only.

Damaged parcel advisory

If you receive a parcel that appears tampered or damaged, please refuse delivery or record a clear unboxing video immediately. Contact us within 24 hours of receipt. Once verified, you may choose a full replacement or full refund.

Need assistance?

Email: contact@pearlica.in
Phone: +91 9699518449
Hours: Monday to Saturday, 10:00 AM – 6:00 PM